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IC308-2021: Orthopaedic Innovation: From Inspirati ...
Orthopaedic Innovation: From Inspiration to the OR ...
Orthopaedic Innovation: From Inspiration to the OR (4/5)
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Video Transcription
Thanks a lot, Ray, and yeah, thanks for coming early this morning, Saturday morning. I know it's tough, and I'll try again, kind of like Nate said, it's fairly high level, happy to answer any questions, talk after the meeting, or reach out to me by email or phone. Because each of these subjects really could be a, we could do a full day of this, honestly, and hopefully at some point in the future we will. My disclosures, I founded HealthMe Technologies, my software company, and I'm going to talk about OrthoFounders, it's a not-for-profit support group, basically. I'm going to mention a number of innovative companies in my talk, and I'm going to do it without commercial bias, but I think it's important to talk about this. And since we're in Nashville, I've got to give a shout out to my alma mater, Vanderbilt. I'm not on faculty there, I want to claim that, but I did go to school there. And Satco, my favorite place, great tacos and beer buckets. If anyone wants to go this afternoon and sit on the deck, I'll maybe join you. So what are our objectives? I want to convince, I mean, I think Nate and Ray, I mean, we're all kind of saying the same thing. I mean, I want you to leave this ICL understanding that you can do this as a practicing surgeon. So I think some of us, I mean myself, I'm sure Nate will tell you the same thing, Ray will tell you the same thing. You're busy, right? You've got your family, you've got your work, you're really working two full-time jobs when you start to do this. But you can do it, it's doable. And the great thing is there's a ton of resources out there now that probably weren't there 10 years ago, right? And you can do a lot of research. So I'm going to try and show you some of these resources, show you examples of your colleagues practicing orthopedic surgeons who have been successful with this, and really hopefully will grow this orthopedic entrepreneur movement. So why should we innovate? And these slides are somewhat repetitive, so, I mean, it's kind of funny how we all say the same things, right? But it's true, I mean, it just shows you that that is the deal. So I feel a strong about this. So when you start a company, you're a doctor, you start talking to people and they're like, well, you're not a tech software specialist, like, well, you don't write code, like how can you found a software company? Well, I think that's the problem in healthcare. I think it's part of the reason we haven't innovated. You know, the code-a-thon, you know, with a bunch of 20-year-olds at a conference, and they say, figure out how to make healthcare better, and they don't know anything about it. They haven't even used the healthcare system, right? Like the people who are best equipped to innovate in healthcare are us, our patients, people who live it on a daily basis, because we're in the trenches, we see the problems, and we know the solutions to fix them. But the difficulty, whether it's a device in the OR or a software platform, is how do you take your idea from concept to company, and that's kind of what we're talking about today. And so we all complain, right? You sit around the OR lounge, we all, you know, complain about this or that, and my message is stop complaining, and there's a few steps to this. Create a vision, and then state your mission. What do you want to accomplish, right? It could be a device, it could be a software company. What do you want to accomplish? That's the key. You got to set a goal for yourself, and hopefully you'll change healthcare for the better, and you'll improve the lives of your patients and your fellow physicians. I want to talk a little bit about OrthoFounders, and again, I don't think this is a conflict in any way. This is basically a support group for innovators, founded by myself, actually a total joint surgeon here in Nashville, Will Kurtz, and Jay Crawford, who's a pediatric orthopedist in Knoxville, a med school classmate of mine. And the reason we formed this, I got a marketing email from Will's company, which was a social media engagement, reputation management thing. So I just got a marketing email, and I was like, oh, this is cool, this guy's an orthopedic surgeon. He said, I found a software company. Oh, and he's practicing, great. I called him up, and we talked for an hour or two, and he's like, you know, I know a few people. And I said, well, I know a few people. And we had our first OrthoFounders meeting a little over two years ago, six docs, and now we're over 70. We're probably 80 or 90, actually. And these are all folks that are practicing medicine, some academic, most private practice, who have founded device companies, software companies, designed new slings, done this, done that. Some of them have exited to big companies, kind of like Nate. And it's really been a lot of fun. It's really interesting. So again, where can we innovate? We talked about devices. I'll go through this fairly quickly, but these three devices you see were developed by the panelists here, you see. Not me, but these other guys, right? And so you can do this, is the take-home message, right? So what about software? So I think when you think about software, I mean, what most of us complain about, I think in the OR, we all say, man, I could make a better anchor. I could do this better. But what do we complain about, right? We complain about office stuff, right? Inefficiencies in the OR. And these are things that software can fix, right? So I just listed some, you know, marketing, digital, social media, billing collection, electronic medical records, provider workflow, telehealth, ancillaries, staff inefficiencies. And these companies are all ortho founder companies, OrthoLive, Ortho Telehealth, Mike Rywe, a shoulder doc in Cincinnati, doing great. Next doc is Jay's company, OrthoNow, out of Miami is a, you know, turnkey ortho walk-in clinic. xScribe, Ranjan Sajdev, ortho practice management, EMR, he's got a ton of ortho users. He just sold to Modernizing Medicine, actually, in the last, this year, last few months. And he self-funded that company, started it in the early 2000s, and grew it independently while practicing orthopedics. So, you know, a lot of cool stuff. OR surgery workflows, turnover times, preference cards. Man, I mean, I go to this one hospital, it's like reinventing the wheel. Every time I go there, what suture do you want? What cement do you want? What the, you know, it's just like, beating your head against the wall, right? So there's a number of companies, Lita Williamson out in California, she's got procedure cards, Site Medical's a really cool thing, Vendasa down in New Orleans, it's like a virtual scrub tech, basically, and inventory management for ORs, Joint Point, imaging software for anterior hip, just exited to J&J Depew, Oxos, cool handheld, CRM, hand surgeon down in Savannah, Georgia. Just very cool stuff that we've, you know, met, come up, you know, just, you meet these incredible people when you start doing this, it's one of the benefits. But once you decide, okay, I get it, how do I do this, right? There's a number of accelerators. You know, I've been involved a little bit with AngelMD, and actually talking with Startup Health a little bit, but these are, some of these will fund your company, they will help you with advisors, other things, and, you know, any help you can get is great, right? And so there's a local accelerator called Fusion Point, which isn't medically, you know, specific, but it's a local thing, and they just match me with advisors, no charge, just you have to apply and go through the application process. And that's been, that really is the thing that kept me going, right, because I had smart people, people smarter than me telling me that what I'm doing is right, or tell them when I'm going the wrong direction, and that really helped. And then there's physician entrepreneur groups, which I discovered that have been around for a while. So, Society of Physician Entrepreneurs, InnovatorMD, ER Doc out of California started that, and then our Ortho Founders I talked about. But these things, you can go online, look at all these things, they're great information, they have meetings, they have resources, Stanford has great resources, I put one up there. You can go on YouTube and talk about entrepreneurism, and you can get basically a graduate degree in entrepreneurism, if such a thing exists, but you can learn all this stuff, right, by just spending some time looking online. And our specialty societies, I mean, you know, you guys are here today, and that's great. I think getting our specialty societies to AOS to sponsor more of these innovative, you know, talks and giving people like the encouragement and some tools to go forward and innovate in orthopedics. I gotta, again, I guess I may, I didn't disclose this, but we're doing a talk on entrepreneurism at the AOS this year, so if you're there on Tuesday, which tells you a little bit about the importance, I guess, the AOS assigns to entrepreneurism, we're Tuesday at 1.30. I don't know if anybody's gonna even be in San Diego on Tuesday at 1.30, but we've applied for these, Nate's applied for a bunch of them, I know Ray has, and they usually turn us down, so I'm just excited after years of applying that they accepted us, and then I look, it's like Tuesday at 1.30. Man, I don't think I've ever been to the academy on Tuesday, but hopefully there'll be some people there, and hopefully y'all can come, and it's been very innovative here with the innovation exchange that Ray mentioned, I was fortunate to win the pitch competition at our last meeting, and it's been a lot of fun, actually. So moving forward with the software, so you got a plan, so what's next? The build and they will come mentality, I think we all know that doesn't really exist, but we all kinda hope it does, right? Like in the back of your mind, you're like, yeah, I know that's not gonna work, but my product and my idea is so good, it's probably gonna, maybe I'll be that one, right? But why not, right? And again, these are repetitive to all the other talks, it's kinda funny how much it's the same thing, whether it's software or device, it needs to apply to a large user group, you need to test the idea with potential users, the great book, Lean Startup, it's, I don't know, it's probably at least 10 years old, but it talks about this, how do you do this, and it's similar to Clayton Christensen's book, I mean, I think Eric took his book and kinda made it even more specific for software a little bit, but the key is build a minimum viable product. So my first adventure in software development was around 2010, I mean, when we started developing this thing, my brother's a veterinary surgeon, and we, it's kinda the same thing, we're trying to do like a marketplace for healthcare, is what I was thinking of, and at any rate, with this investor we had said, I'm too scared of human healthcare, why don't you do it for vets? Your brother's a veterinary surgeon, talk to him, so we built this vet platform to sell vet services and whatnot, and we built this thing, we spent a lot of time, energy, and money. And we didn't like it with anybody, right, you just think, hey, everybody's gonna love this, and they did like it, okay, right, like it was good, but you gotta, then I read the Lean Startup after that, right, someone said, read this book, and so what you do is you spend a little bit of money, you build a minimum viable product, it's something that has, you know, if you want 50 features in your platform, build it with the three key ones, right, or the five key ones, then you take it to market, right, and people are afraid to release it, they're like, that's not good enough, that's not good enough, right, but you gotta get out there, right, you gotta get out there, let your users give you feedback, and then you, and they may tell you something different than you thought, this is awesome for this function, and you're like, huh, I was thinking it was for this, and everyone's telling you it's for that, well then you basically change it, you iterate, you change the platform to meet the need of the consumer, basically, get it accepted in the market. So what's the first step? Incorporate, hire a good startup attorney, right, a lot of startup firms offer packages, two grand, three grand, four grand, I hired a group out of Austin, Texas, which is kind of a popular tech center now, and I'm not really promoting them, I'm just saying if you go to this website, this guy has the answer, he's got a great just blog, if you wanna learn anything about, and tons of attorneys do this, this is how they get business, I think, they all have these blogs, but he's a really good writer, and he's got great stuff on his blog, and he can teach you a lot about how to incorporate, what's the best thing to do for a software company, IP stuff, like Stu was talking about, and then there's a Delaware C-Corp, S-Corp, generally it's a Delaware C, and I won't go into all this, but there's some tax benefits for an S-Corp, you can write off your losses, but a C-Corp, there's some, basically, if you're in business for five years, and then you sell the first 10 million, or not taxable, there's some thing that was in an entrepreneur law that came up a few years ago, so my attorneys said you definitely wanna be a C-Corp if you think you're gonna be around for a while, and then you have to build a software solution, right? So I think most of us, I mean, some of you may write code, or be CS grads, or whatever, most doctors aren't, right? So we are what people call non-technical founders, and I alluded to that earlier, I think that's okay, I mean, I think that, you know, when I started down this path, it was like, oh, you need a technical co-founder, it's like, I don't know, why can't I just hire somebody to do that, like, I mean, if you wanna build a car, does the guy screwing the bolt have to be the co-founder, right? Like, I mean, I look at software as a commodity, it's nice to understand it, but I think that's a big hurdle for people like you all, to innovate, like, I don't know how to write code, everyone says I need to know how to write code to start a tech company, no, you can hire people to do this, and it's nice if you understand it a little bit, and you can learn a lot of this stuff, so you can kind of talk the talk and whatnot, and it's kind of learning on the fly, as you've heard in the other talks, but it's expensive, right? 25, 75K, probably for a minimum viable product, that's functional and works well, depending on how complex your idea is, probably need to look outside your geographic area, just like for law, depending on where you live, if you live in New York City, you don't have to, but if you live in Southwest Florida, like I do, it's hard to find startup attorneys there, right? They just don't exist, or maybe they do, but at some point you raise money, bring your tech team in house, which we just did, and then it's this build, measure, learn, feedback loop we talked about, and again, rely on these resources for advice on who to hire for these kind of things. I'll do a case study in my company, so again, you have to identify a problem, you've got to look at the market, I mean, my problem was, you know, direct pay patients can't access healthcare, and I'm presenting at the AOS this year, that 90% of orthopedic practice actually turn away self-pay patients. Now all you're probably looking at me saying, no, I take cash, trust me, you probably don't, because your staff at the front desk is probably turning this business away, because you haven't bundled your services, you haven't priced them effectively, and it's not consumer-centric, where people can shop. So what we do, is we're tackling this market, and then here's our solution, right, we create a digital healthcare marketplace, we do the billing collection piece, which is a headache, that's a pain point for people, your staff doesn't like to ask people for a bunch of money at the front desk before they see you, we're marketing to grow direct pay, educating people about this, we provide pricing data, you know, I have no idea what I charge or got paid for anything I did before I went down this road, and I'm guessing if I asked most of you what you get paid for a rotator cuff, you'd say, not sure, right, depends if it's this, this, this, or this, and so that's our biggest hurdle, honestly, like you talk about having to overcome hurdles, the biggest hurdle we have when we get a group that wants to onboard is educating about pricing, they have no idea, nobody does, I didn't, I mean, it's still very complex and confusing, make that easy, educate staff, generate revenue for our users, our early users are doing 60k a doc, so it's great, right, and it's very simple, and we're starting to get traction, so it's really exciting, and so just, then I just, I'm gonna wind things up, I know we're all running a little bit late here, but this is the process, right, so to do that company that I talked about, I'm still working on it, you know, a lot of us have, we're physicians, we make a good living, we have the ability to self-fund at first, right, which is kind of nice, but it adds up fast, it adds up very fast, as anyone who's done this will tell you, so you're into the hundreds of thousands of dollars very quickly by the time you do legal software, build out a basic team, sales and marketing, you know, it adds up, and it puts stress on your family, right, you know, my wife used to just kind of like, oh my god, you're writing another $25,000 check to help me, and I'm like, yeah, but we're getting there, right, and now she can maybe see some, maybe it's coming to fruition at some point, but at any rate, it's a lot of money, you're gonna have some of your friends and family and users, I mean, my early funding was mostly physician users in my platform and advisors and people close in who understood the company well, keep the team small at first, but then you really need to expand, and when I raised a little outside money and then expanded my team, I mean, our growth just went like that, right, and so that is a key point, like you kind of, you gotta push this down the road, you gotta get it out there, I think people say, gosh, I gotta do a little more work, I gotta fine tune it, I don't like the way this looks, you just gotta build a minimum viable product, get it in the market, and get going. This is the second full-time job, I think you've heard that today from other speakers, it's not something you can just do on the weekends a little bit and still, you know, have plenty of free time, I mean, I basically work two full-time jobs with this, I mean, I do my practice, I've actually cut my practice back a little bit to be able to do more of this as we've gotten traction, but it's a lot of work, it just is, you're always working, I mean, yesterday, I came to go to some talks and I barely made any, I'm running into people who are clients of mine or that I know, and then you're sitting around, you have a coffee, then you run into somebody else, and it's like, next thing you know, your day is done, right, and it just takes a lot of work. Raising capital, which we'll talk about in the next talk, very, very difficult, but kind of fun, I don't know, I've had fun at it, I mean, we were very successful in our first raise, just because it was users who were enthusiastic about the platform, but now we're raising a full-on seed route and talking to VCs and stuff, and it's a lot of work, and there's a whole arc to that, that could be a whole day talk, probably, and hopefully it'll scale and grow your company into a successful business, and it takes time, minimum three to five years, I mean, it made me feel good, because I've been doing this, I've been thinking about this for a long time, and then we went down the vet path, like I said, and then fell to the sideline, and then in 2016, I said, okay, I'm going to incorporate, I'm just going to dump some money and get a software developer and do this, so that was five years ago, it's crazy, it's time flies, and we're just getting traction, and in the first couple years, granted, I was not spending a whole lot of time on it, right, but it's a long time, someone told me that made me feel better, I got sidetracked there, OpenTable, someone said, I heard this on one of these startup video things I was watching, probably, it takes, it took YouTube, or not YouTube, OpenTable, seven years before they commercialized, right, it just took that long before they really kind of got traction, I'm going to wrap it up here, device versus software innovation, they're similar, right, I think everybody thinks software is easier, you don't have to do all the stuff here, so initially, device may be more hurdles, software seems easier, maybe, just to do off the top at the start, but then once you get past that initial hurdle on device, I think then if you license royalties, whatever, you can have somebody take the load off and do that, with software, no one's going to buy your software company if you're not making money, right, I mean, so it's a longer haul, I think, with software, and if you decide to grow your device company into a full-on company, it's the same process, right, but it's raising money, it's going through this cycle, and so finally, just to wrap it up, I mean, why do this, so we talked about how difficult it is, and I think Nate hit the same thing, right, we have some of the same slabs, I got a mountain in my slide, it's climbing a mountain, right, and it's hard, but gratifying, it's 10,000 hour rule, I think we're all really good at what we do, we've been doing it a long time, you know, and when I talk to other entrepreneurs that are orthopedic surgeons, it's kind of the same thing, right, it's like, hey, I can do what I do surgically in my sleep almost, right, it's just, it's not as much of a challenge, right, I mean, it is, but it isn't, right, you get really good at things, and you need new challenges, and so this gives you another challenge, improve the lives of the docs and patients, hopefully you make a little money, and most importantly, have some fun, like Richard there from Silicon Valley, Pied Piper CEO, and so the good outweighs the bad by 100x, and I'll wrap it up there, thank you.
Video Summary
In this video, the speaker discusses the topic of innovation in healthcare, specifically in relation to orthopedics. The speaker talks about the need for practitioners to take an entrepreneurial approach towards finding solutions to healthcare problems. They highlight the importance of understanding that healthcare professionals have unique insights and experiences that can contribute to innovation in the field. The speaker mentions their own experience as the founder of a software company and a not-for-profit support group called OrthoFounders. They emphasize the need to identify problems, set goals, and gather resources to bring ideas from concept to reality. The speaker also discusses the challenges and rewards of starting a healthcare-focused company, including the need for funding, building a team, and the overall dedication required. They provide examples of orthopedic-focused innovation in both device and software solutions. The speaker encourages healthcare professionals to seek out resources, such as accelerators and physician entrepreneur groups, and to participate in the sharing of knowledge and experiences within the field.
Asset Caption
Michael Havig, MD
Keywords
innovation in healthcare
orthopedics
entrepreneurial approach
healthcare professionals
software solutions
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